We are updating our Terms and Conditions and wanted to share the details with you.

 

Why are we making these changes?

 

We have had to make these changes to best support our instructors/trainers where lessons are cancelled at late notice by our clients, we are seeing an increase in late cancellations leaving our instructors/trainers out of pocket due to being unable to fill the gap in their diaries to cover these financial losses. We are sure you will understand why these losses are difficult in the current financial situation in the UK.

 

When do they change?

 

Our new Terms and conditions will take immediate effect to all new clients as of 10th December 2024

and will come into effect for our existing clients from January 1st 2025. 

 

What has changed?

 

We have changed four of the terms and conditions:

 

Three relating to No.3 Driving Lessons One relating to No.5 Fees and Payments

 

The following is a summary of the changes: 

 

1. If you wish to cancel a driving lesson without charge, you must give your instructor/trainer 48hrs notice.

2. All driving lessons must be paid for upfront at the time of booking. 

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We have included these changes for quick reference below but really recommend that you fully review the new Terms and Conditions to ensure that you understand everything that’s different, You can find the live link to the updated terms and conditions here: https://www.driving2ition.com/terms-conditions

 

If you have any questions about any of these changes, please contact your instructor/trainer or email us at info@driving2ition.com

 

We care about our clients and want you to know we’ll never make significant changes without notifying you first.

 

Please note that if you do not agree with these changes, you are free to seek an alternative driver training provider.

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T&C changes:

 

3.6 You may cancel a lesson without charge if You give the Instructor at least 48 hours prior notice of the cancellation and if You do so We will refund to You (or will ensure that the Instructor does so) any sum You paid in advance;




3.7 If You do not give the Instructor at least 48 hours prior notice of cancellation of a lesson, We will be entitled to charge You for any net financial loss that We suffer due to Your cancellation (including any sum for which We are liable to the Instructor for the lesson cancelled) but not more than 100% of the full price of the lesson. We will be entitled to deduct that charge from any sum You paid Us in advance, and We shall refund the balance to You; 


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3.8 If, due to exceptional circumstances, including, but not limited to, illness, accidents and bereavement, You cancel a lesson without giving the Instructor at least 48 hours prior notice, he/she will consider the circumstances and in his/her discretion decide whether to waive any charge for late cancellation that We are entitled to make under sub-Clauses 3.5 and 3.7;

 

5.1 You must pay Our fees for all lessons prior to commencement of the lesson, your instructor reserves the right to request payment for your lesson at the time of booking prior to that lesson commencing. You can obtain information on current lesson fees from OUR PRICES, and are subject to fluctuation up or down due to market forces. All new pupil bookings will be charged at the current price. Any existing customers will be charged at the current rate when payments become due.